Deleting/Archiving a device in Snow License Manager creates an error message "Archiving server is not up and running! "

SLM Archiving service does not exist in the customers environment but it is being referenced when deleting devices in SLM.

• SLM 9.8
• SLM 9.10

Following an SLM upgrade to SLM 9.10 the Archiving service was not created.

• Check to see if the Archiving service installation path exists. The default path is "C:\Program Files\Snow Software\Snow License Manager\Services\Archiving".  If it does not exist please contact Snow Support for assistance.
• Once the installation files exist in the correct path, open a command prompt as an Administrator.  Instructions how to do this are available here.
• Then run the command below to create the service:

sc create "Snow Software SLM Archiving Service" binpath="C:\Program Files\Snow Software\Snow License Manager\Services\Archiving\SnowSoftware.LicenseManager.Archiving.Runtime.exe"

• You should then see the Snow Software SLM Archiving Service in the Windows Services list.
• Start the service, then retry archiving a device in SLM to see if the error has been removed.

Process missed during update.