A common reason for configuration updates not applying is insufficient permissions for the user running the agent service. The account responsible for the service must have Read, Write, and Modify permissions on the \FNMEA Agent\ folder and all contents. This requirement applies across Windows and Linux environments.

• In Windows, if the service is running under Local System, ensure the Users group also has these permissions.
• You can confirm whether permissions are correctly set by launching the agent configuration GUI by running the AgentConfiguration.bat file. In the command window that opens, the application should run, but if permissions are missing, you will see (Access is Denied) error messages in the prompts.