Issue
Windows Server 2008-2012 - Windows 7 are unable send .snowpack to Inventory server using HTTPS URL.
WARNING; snowagent; http\configmessagehandler.cpp; Client::ConfigMessageHandler::SendToEndpoint; A http send error occured with endpoint https://xxxxx.xxx.xxxxxxx.com. HTTP send error.:
2020-04-14T15:55:25-3:00; ERROR; snowagent; message_loop\messageloop.cpp; Client::MessageLoop::Handshake; Handshake failed. Cannot connect to server. No endpoint can establish a connection to the server.
Environment
- Snow Inventory 6.4:
- Snow Agent 6.5
- Windows server 2008 - 2008 R2 - Windows 7
Analysis
- Open Inventory address on browser - success.
- Telnet IP and port Inventory Server - Success
- Send .snowpack from other server versions - Success
- Test send .snowpack to other server address HTTP- Success
- Test send .snowpack to other server address HTTPS- fail
Resolution
- Refer to the following Microsoft advice: "Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows "
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Case id: 00001065
Activity: Status change: 2 hours ago