Issue

Windows Server 2008-2012 - Windows 7 are unable send .snowpack to Inventory server using HTTPS URL.

WARNING;        snowagent; http\configmessagehandler.cpp; Client::ConfigMessageHandler::SendToEndpoint; A http send error occured with endpoint https://xxxxx.xxx.xxxxxxx.com. HTTP send error.: 
2020-04-14T15:55:25-3:00; ERROR;        snowagent; message_loop\messageloop.cpp; Client::MessageLoop::Handshake; Handshake failed. Cannot connect to server. No endpoint can establish a connection to the server.

Environment

• Snow Inventory 6.4:
• Snow Agent 6.5
• Windows server 2008 - 2008 R2 - Windows 7

Analysis

1. Open Inventory address on browser - success.
2. Telnet IP and port Inventory Server - Success
3. Send .snowpack from other server versions - Success
4. Test send .snowpack to other server address HTTP- Success
5. Test send .snowpack to other server address HTTPS- fail

Resolution

• Refer to the following Microsoft advice: "Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows "