Importing computer data when values contain commas

Title

When importing data into the system, some fields may contain commas within the actual values, for example, a location field like "Admin, UK". If you use a comma (,) as the delimiter in your import file, the system may misinterpret the data or fail to import it correctly.

Instructions

To ensure a successful import when your values contain commas, use a semicolon (;) or a tab character as the delimiter.

Correct format (semicolon as delimiter):

Computername;Notes;CustomfieldTest 

Device123;Admin, UK;ThisisaTest

Invalid format (comma as delimiter):

Computername,Notes,CustomfieldTest 

Device123,Admin,UK,ThisisaTest

Avoid using commas as delimiters when your data includes comma-separated values. Instead, use semicolons or tabs to prevent import errors and ensure accurate field mapping.

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SAM for Snow Atlas

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Importing-commas-as-a-value-in-the-new-computer-imports

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Case id: 00001065