• The Snow Inventory Java Scanner was not successfully executed on this computer/machine.

Explanation

the message indicates that in the JavaInstallationService method SijsMetadata the status.json file has status other than OK. Below is an example of a successfull status.json file from the Java scanner. 

There will be instances for each discovery of javaHome on the computer:

Troubleshooting

1. First verify that the latest version of the Snow Agent and Java scanner have been deployed on this computer. If not, run the upgrades and if the issue persists, continue troubleshooting. 
2. Review and verify the pre-requisites and installation information in the scanner user guide and ensure that it has been deployed according to instructions.
3. Review the java scanner log file on the computer (or in the snowpack) for errors.
4. If you have not remedied the issue, please open a new case with Snow Support, providing the following information and observations you've collected during this troubleshooting:
   • A snowpack from the computer.