On Mac devices that use Apple Silicon (M1 and M2 chips), the Flexera Inventory Agent may report the hardware model as VirtualMac2,1 instead of the physical model name.
This happens because Apple’s Virtualization framework presents virtual hardware identifiers to the operating system, which the agent accurately collects. Intel-based Macs continue to report their physical model identifiers as expected.

This article explains why this behavior occurs and how you can verify the hardware model that the Mac operating system provides to the inventory agent.

Why this happens

Apple’s Virtualization framework abstracts hardware details for both physical and virtual environments on Apple Silicon devices. Because of this, system calls return a virtual model identifier (for example, VirtualMac2,1), even on physical machines.

The Flexera Inventory Agent reports this information exactly as provided by the operating system.