This article explains how to view usage information in the FlexNet Operations Data Warehouse.
Elastic Access usage data is sent to the data warehouse immediately after any transaction has completed. It may occasionally take a minute or two for usage to become available in the data warehouse, but generally it will be available in a small number of seconds.
If you are using FlexNet Operations, the data can be accessed from the data warehouse either using the Data Access APIs, or using a Snowflake Data Share. See the Data Access API and Data Share Entity Relationship Details for how to make use of these access approaches.
If you are using your own custom back office you can access the data using a Snowflake Data Share.
For a list of the fields that are populated in the data warehouse usage table, see Information Sent to the Data Warehouse in the Viewing Usage Information in the Data Warehouse topic of the Dynamic Monetization User Guide.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago