Acrobat DC installation details may not be gathered as expected from computers configured with regional settings that do not use a "dd/mm/yyyy" date format, causing inconsistent recognition of Acrobat DC installations

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue has been fixed in the following release: ARL version 2844.

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Product

Flexera One

Deployment type

Cloud

Fixed in

ARL version 2844

Visibility

Guest

URL Name

acrobat-dc-installation-details-may-not-be-gathered-as-expected-from-computers-configured-with-regional-settings-that-do-not-use-a-dd-mm-yyyy-date-format-causing-inconsistent-recognition-of-acrobat-dc-installations-IOK-1301419

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

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Case id: 00001065