An Error Occurs When Trying to Edit Reports with Firefox

Title

Symptoms:

Users may see the following error when trying to edit reports with Firefox:

This error is caused by a default setting of Firefox, as reported by the following KB article published by IBM:

1) Open Firefox and navigate to the configuration page by inputting "about:config" in the URL field

2) Search the "dom.link.disabled_attribute.enabled" setting

3) Set the "dom.link.disabled_attribute.enabled" setting to "false"

Was this helpful?

Product

FlexNet Manager Suite

Deployment type

On-premises

Visibility

Guest

URL Name

an-error-occurs-when-trying-to-edit-reports-with-firefox

Are you sure you want to cancel the case creation?

Case closed successfully

Action performed successfully

Upload Attachment

Maximum file size allowed is 3 MB.

File type not supported.

Supported file types:

Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to close this case

Get Hotline support

Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.