App Portal Error HTTP status 401: Unauthorized

Title

Summary

The Request Failed with HTTP status 401: Unauthorized.

When attempting to view the settings under Admin->Site Management->Settings in App Portal, an error similar to following is seen:

Server Error in '/ESD' Application.

ERROR: The Request Failed with HTTP status 401: Unauthorized

This error may occur if the anonymous authentication is not set for the ESDWebService installed on each primary site.

To resolve the issue, Open the Internet Information Services Manager, and enable Anonymous Authentication on the ESDWebService site.

Was this helpful?

Product

App Broker/App Portal

Deployment type

On-premises

Visibility

Guest

URL Name

app-portal-error-http-status-401-unauthorized

Are you sure you want to cancel the case creation?

Case closed successfully

Action performed successfully

Upload Attachment

Maximum file size allowed is 3 MB.

File type not supported.

Supported file types:

Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to close this case

Get Hotline support

Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.