Beacon Installation location "C:\ProgramData\Flexera Software" can not be changed

Title

Summary

This knowledge base article will describe a current product limitation on Inventory Beacon, the system path %ProgramData% can't be customized during the beacon installation.

Symptoms

Due to security policies in place, some customers would like to have the ability to keep any software and data files off the c: drive.

For instance the below system path folder by default will be in the C Drive.

%programdata%
%temp%
%appdata%

When deploying the Beacons, the current product will create a number of folders still being installed on the C: drive, even though the installation path had been specified as the e: drive:

C:\ProgramData\Flexera Software\Beacon
C:\ProgramData\Flexera Software\Beacon_tmp
C:\ProgramData\Flexera Software\Compliance
C:\ProgramData\Flexera Software\Incoming
C:\ProgramData\Flexera Software\Beacon

The beacon installer allows you to "Change Distribution Folder" when it still uses the %ProgramData% path (often defaulting to C:\ )

Cause

System path -- %ProgramData% variable is still used so this setting has no effect

Resolution

For Product version 2015 R2 SP2 or prior, the beacon installer doesn't change the system path folder location even when the user specifies a customized location in the installation UI.

Additional Information

This has been submitted as an enhancement request under FNMS-18451 for future releases.

At this stage we recommend customers to use the default folder location in the C drive.

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Support Hub

Product

FlexNet Manager Suite

Deployment type

On-premises

Visibility

Guest

URL Name

beacon-installation-location-c-programdata-flexera-software-can-not-be-changed

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Case id: 00001065