Dashboard Reports
By default, reports use the Client ID property as an identifier for an installation/user. This may be changed in some reports to use a different property as the identifier. When doing so, multiple installations sharing the same value of the selected property will be grouped as a single installation. For example, if I choose to group by the License Key property, two installations using the same license key will be counted as one installation in the reports.
To change the identifier property, select a property from the Group By list in the report toolbar.
The properties available for grouping are:
- Client ID (default)
- Machine ID
- License Key
- Custom properties of type 3
If an installation does not have a value set for the selected identifier property, that installation will not be included in the report.
NOTE: The Machine ID property was introduced in version 5 of the Usage Intelligence SDK. When grouping by Machine ID, clients using an older version of the SDK will therefore not be included in the report.
The following is a list of reports that support the Group By functionality:
- Distribution Reports
- Product Metrics
- OS & Platform
- Hardware Architecture
- Java Environment
- Geography
- Lifetime Event Usage
- Custom Report Builder
- Custom Timeline Builder
Revenera Web API
The following is a list of reports that support the Group By option. More information on the request and response format is available in the Usage Intelligence Reporting API v3.0.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
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| Australia * |
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Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago