ClassifyMissingImportedInstalledFileEvidenceUsage ManageSoft reader step may fail with error: "Cannot insert the value NULL into column 'ExternalFileID', table 'tempdb.dbo.#MissingFileEvidenceUsageDelta[...]"

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue is planned to be addressed in the following future releases: 2026 R1.4 / Oct 2026 (Cloud), 2026 R2 (On Premises).

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Product

Flexera One

Affected functionality

Inventory import (read/write/export)

Deployment type

Cloud

Fixed in

2026 R1.4 / Oct 2026 (Cloud),2026 R2 (On Premises)

Visibility

Guest

URL Name

classifymissingimportedinstalledfileevidenceusage-managesoft-reader-step-may-fail-with-error-cannot-insert-the-value-null-into-column-externalfileid-table-tempdb-dbo-missingfileevidenceusagedelta-IOK-2100514

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
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Case id: 00001065