Summary
The domain reported by installed FlexNet inventory agents from Unix-like operating systems is blank by default, even if a domain can be identified from system calls.
Details
The domain reported in files (such as inventory NDI files) generated by the inventory agent is controlled by the value of the ComputerDomain agent preference.
On Unix-like operating systems, the agent installer explicitly sets the ComputerDomain agent preference to a blank value in the agent’s /var/opt/managesoft/etc/config.ini file (unless a non-blank value is specified in the mgsft_rollout_response configuration file used to install the agent). As a consequence, no domain is identified for the device in inventory and other files generated by the inventory agent.
Note that the behavior of the inventory scanner (that is, not an installed agent) is different: this component will report a domain in inventory that is based on any domain identified in the output of the “domainname” or “hostname” comments.
Workaround
The internal agent preference OSComputerDomain contains the domain of the computer, as determined by various platform-specific systems calls. Setting the agent preference ComputerDomain to the value $(OSComputerDomain) will result in files generated by the agent reporting the system domain domains.
This can be achieved by including the following line in the /var/tmp/mgsft_rollout_response file used when the agent installed:
MGSFT_DOMAIN_NAME=$(OSComputerDomain)
Alternatively, execute commands like the following on a computer that already has the agent installed to change the current configuration:
cat <<EOF >tempconfig.ini [ManageSoft\Common] ComputerDomain=\$(OSComputerDomain) EOF /opt/managesoft/bin/mgsconfig -i tempconfig.ini rm tempconfig.ini
Related information
See:
Related Articles
Known Issue: Computer domain is blank by default and does not reflect output from hostname/domainname commands in inventor… 22Number of Views Gathering diagnostic tracing from a FlexNet inventory agent process on Unix-like operating systems 136Number of Views Known Issue: Agent config.ini file may become corrupted on Unix-like operating systems and cause agent operations to go ha… 91Number of Views Usage agent on Unix-like operating systems generates excessive logging related to the "Usage coordinator" 4Number of Views How the FlexNet inventory agent determines ORACLE_HOME on Unix-like operating systems when gathering Oracle Database inven… 85Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago