Consumption details imported from IBM License Service may incorrectly be assigned to a license where the product is a supplementary

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue is planned to be addressed in the following future releases: 2025 R2.3 / Mar 2026 (Cloud), 2026 R1 (On premises).

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Product

Flexera One

Deployment type

Cloud

Fixed in

2025 R2.3 / Mar 2026 (Cloud),2026 R1 (On premises)

Visibility

Guest

URL Name

consumption-details-imported-from-ibm-license-service-may-incorrectly-be-assigned-to-a-license-where-the-product-is-a-supplementary-IOK-1923723

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

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