Consumption grid does not report exemption reason for a file path-based exemption for licenses with type "User" when the consumed user is "Unknown"

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue has been fixed in the following releases: 2025 R1.4 / Oct 2025 (Cloud), 2025 R2 (On premises).

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Product

Flexera One

Deployment type

Cloud

Fixed in

2025 R1.4 / Oct 2025 (Cloud),2025 R2 (On premises)

Visibility

Guest

URL Name

consumption-grid-does-not-report-exemption-reason-for-a-file-path-based-exemption-for-licenses-with-type-user-when-the-consumed-user-is-unknown-IOK-1838132

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
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Case id: 00001065