The only connection a Data Platform instance makes to Flexera Server ("TUS", Technopedia Update Server) is during the Technopedia Catalog Synchronization task to download the latest catalog and, optionally, upload unmatched files for gap-fill process:

• TUS request data is encrypted by Binary + Compression + Base64 on Data Platform:
  • Protocol: TLS 1.2
  • Encryption: 256 AES
• When a request is received, TUS calls the License Management Service (LMS) API to verify the customer key sent by Data Platform
• LMS system decrypts the key for validation and entitlement check
• When validation passes, TUS provides customer catalog file and stores the uploaded unmatched files
• Unmatched files are used for gap-fill process by Flexera:
  • No identifiable information is included in the unmatched data
  • Data transmission is encrypted via HTTPS in transit and stored on encrypted storage system
  • Only authorized Flexera employees have access to such data and they have no visibility to the identity of the uploader
  • Once the gap-fill process is completed, the data is destroyed per- Flexera's data destruction policy; the data does not persist in Flexera cloud