Database Collection - Adaptive Server is Unavailable

Title

Question:

Why are we getting Adaptive Server is unavailable or does not exist when attempting to inventory a MSSQL Database

Answer:

Incorrect port numbers were entered for the instances. (we currently show non default ports in use for the database) You can verify the correct port number by connecting to the target database and run the following command: {code}select distinct local_net_address, local_tcp_port from sys.dm_exec_connections where local_net_address is not null{code}. The local_tcp_port will be the port # to enter into our platform. Please ensure to select 'Request Rescan' once the port numbers have been updated.

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Product

Foundation/CloudScape

Deployment type

On-premises

Visibility

Guest

URL Name

database-collection-adaptive-server-is-unavailable

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Case id: 00001065