Device cloud license model assignments for an application are removed when the inventory import process runs

Description

Summary

Cloud license model assignments configured using the “Assign Cloud License Model” button on the “Devices” tab when viewing an application record are removed the the inventory import & license reconciliation process runs.

Fix status

This issue has been fixed in the following releases: 2022 R1.5 / Aug 2022 (Cloud), 2022 R2 (On Premises).

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Product

Flexera One

Deployment type

Cloud

Fixed in

2022 R1.5 / Aug 2022 (Cloud),2022 R2 (On Premises)

Visibility

Guest

URL Name

device-cloud-license-model-assignments-for-an-application-are-removed-when-the-inventory-import-process-runs-IOK-756819

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
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Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

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Case id: 00001065