Summary
Inventory device records created in FlexNet Manager Suite 2020 R1 and later for computers imported from an SCCM inventory source are not deleted as expected when:
- Associated computer records in the SCCM database are deleted or obsoleted; AND
- The connection to the SCCM inventory source is configured on the FlexNet Manager Suite batch server.
Details
This behavior occurs because there is no implemented logic that runs to identify computer records that have been deleted or obsoleted in the SCCM database when then SCCM inventory “readers” process runs on the batch server.
Workaround
Configure the connection to the SCCM inventory source on a standalone beacon (rather than than on the batch server).
Related Articles
Known Issue: Devices deleted from SCCM may not be deleted in FlexNet Manager Suite when the connection to SCCM is configur… 9Number of Views How to configure replication to collect a uploaded agent files on the FlexNet Manager Suite inventory server 43Number of Views How to enable FlexNet Manager Suite diagnostic tracing 278Number of Views FlexNet Manager Suite log files and locations 191Number of Views Configure Microsoft Endpoint Configuration Manager (SCCM) Software Inventory used by SVM server 22Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago