Loading
search-img
Title
Download FAILED for ...http://Policies/Merged/agl.int_domain/Machine....

Summary

This article describes how to resolve the issue of agent doesn't refer the bootstrap file on non-Windows machine.

Synopsis

On non-Windows machine, you may see the following failure in the installation.log for the FlexNet inventory agent.
[Sat 30 Apr 2016 05:08:01 AM EST (N, 0)] {4683} Downloading ...http://Policies/Merged/agl.int_domain/Machine/XXXXXXXX.npl?machinename=XXXXXXXX&ipaddress=YYY.YYY.YYY.YYY... to .../var/tmp/ZZZZZZ.npl...
[Sat 30 Apr 2016 05:08:01 AM EST (G, 0)] {4683}   Download failure: 5 Network error
[Sat 30 Apr 2016 05:08:01 AM EST (N, 0)] {4683} Download FAILED for ...http://Policies/Merged/agl.int_domain/Machine/XXXXXXXX.npl?machinename=XXXXXXXX&ipaddress=YYY.YYY.YYY.YYY...
[Sat 30 Apr 2016 05:08:01 AM EST (N, 0)] {4683} Downloading ...http://Policies/Merged/agl.int_domain/Machine/XXXXXXXX.npl?machinename=XXXXXXXX&ipaddress=YYY.YYY.YYY.YYY... to .../var/tmp/ZZZZZZ.npl...
[Sat 30 Apr 2016 05:08:01 AM EST (G, 0)] {4683}   Download failure: 5 Network error
[Sat 30 Apr 2016 05:08:01 AM EST (N, 0)] {4683} Download FAILED for ...http://Policies/Merged/agl.int_domain/Machine/XXXXXXXX.npl?machinename=XXXXXXXX&ipaddress=YYY.YYY.YYY.YYY...
[Sat 30 Apr 2016 05:08:01 AM EST (U, 0)] {4683} QUERY: Cannot download file


Discussion

The initial configuration of the FlexNet inventory agent can also be set for UNIX-like platforms. For UNIX and OS X, there is no sample bootstrap configuration file available through the central application server. Please prepare your customized bootstrap configuration file by following the documentation named "Gathering FlexNet Inventory". Save the file as "mgsft_rollout_response" (without ".ini") and place it under "/var/tmp".

The documentation is available from Product and License Center as well as FlexNet Manager Suite online help.



Was this helpful?
Support Hub
Create a case with Support
0/255
Upload Attachment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to cancel the case creation?

Are you sure you want to close this case

Get Hotline support
Products Region Phone Numbers
FlexNet Operations
FlexNet Embedded
FlexNet Publisher
FlexNet Connect
FlexNet Code Insight
InstallAnywhere
InstallShield 		North America  * +1 630-332-2513 (toll)
+1 877-279-2853 (toll-free in North America)
Europe  * +44 1925 944367 (toll)
+44 800 047 8642 (toll-free in Europe)
Japan  * +81 3-4540-5335 (select option 2)
Australia  * +61 3 9895 2177
+61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics)
Compliance Intelligence 		Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.
Book an Appointment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)
+1.800.374.4353
CONTACT US REVENERA.COM FLEXERA.com
© 2026 Flexera Software. All Rights Reserved.
Privacy policy Terms and conditions Flexera Community Contact Us
Loading
Download FAILED for ...http://Policies/Merged/agl.int_domain/Machine....