Summary
This article discusses how to Evaluate, Activate, and Run InstallShield, FLEXnet AdminStudio, and InstallShield Collaboration on a Tablet PC
Synopsis
Trialware protection was added to the products listed above. Therefore, when you launch one of these products, a trialware run-time dialog opens before the product starts. This occurs only if you have not yet activated the product. The trialware run-time dialogs enable you to activate the product or simply evaluate it for a predetermined number of days. After the predetermined number of days, you can no longer start the product without first activating it.
If you install any of these products on a tablet PC that has Microsoft Tablet PC Input Panel, you may encounter some issues when you try to evaluate or activate. This article explains how to avoid those issues in some cases.
Discussion
If you want to evaluate or activate one of the aforementioned products on a tablet PC, you may need to first exit Microsoft Tablet PC Input Panel (tabtip.exe). You can do this by ending the tabtip.exe process through the Task Manager. This has resolved the issue in some cases.
Tablet PC Input Panel is a tool that converts handwriting to text dynamically. If the tabtip.exe process is running when the Flexera Software trialware run-time dialogs are displayed on your tablet PC, the trialware run-time dialogs may stop responding, and you may not be able to activate the product. In addition, you may not be able to launch the trialware version of the product to evaluate it.
Once you have activated your trialware, you may no longer need to stop the tabtip.exe process before launching the product.
Additional Information
To learn more about activation with Flexera Software products, see the kb article Activation and Deactivation Information for InstallShield and AdminStudio (see related kbs)
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago