Introduction: When trying to install FlexNet Operation 2022.R1 on Windows Server 2022 the installation failed with the latest Java JDK 8u351
Flexeraaxf$aaa: C:\Users\Administrator\AppData\Local\Temp\2\I1677784313\Windows_Pure_64_Bit\resource\iawin32.dll not found at Flexeraaxf.af(Unknown Source) at Flexeraaxf.aa(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source) at com.zerog.ia.installer.Main.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.zerog.lax.LAX.launch(Unknown Source) at com.zerog.lax.LAX.main(Unknown Source)
Solution:
1. Make sure the Java KDK or JRE is a 64bit version only.
2. If using jdk-8u351-windows-x64.exe which has issues with the FNO installer (InstallShield did not support the latest version of JDK), can you downgrade to Java 64-bit 8u301 or earlier as a temporary fix until the latest JDK tested with FNO installer.
3. Or still want to use the same JDK then here is the workaround for Windows Server 2022
Report an older OS by setting a system variable; PowerShell example:[System.Environment]::SetEnvironmentVariable("JAVA_TOOL_OPTIONS", '-Dos.name="Windows Server 2016"', "Machine")
-> Proceed with FNO installation
-> Delete the system variable
[System.Environment]::SetEnvironmentVariable("JAVA_TOOL_OPTIONS", ", $null ,"Machine")
Outcome: Downgrading to use jdk-8u301-windows-x64.exe fixed the issue.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago