Summary
When an install containing a .NET installer class component is built on a machine with a certain version of .NET 4.6, the resulting install fails with error 1001.
Symptoms
When an install containing a .NET installer class component is built on a machine with a certain version of .NET 4.6, the resulting install fails with error 1001. The log shows that the error occurred on the .install custom action used to perform the .NET installer class install actions
Cause
This behavior is caused by an issue with InstallShield 2015.
Steps To Reproduce
The easiest way to reproduce the issue is on a Windows 10 machine with .NET 4.6.
Steps to Reproduce:
- Create a new Basic MSI project on the Windows 10 machine.
- Add a .NET installer class dll as a key file of a component.
- Set the .NET Installer Class setting to Yes.
- Build the project.
- Install the built install.
Resolution
| This issue has been submitted as a bug and is pending review from our Engineering team. The issue is being tracked under issue #IOJ-1752933.. Engineering has released a hotfix that resolves this issue. In order to apply the hotfix, please do the following steps:
|
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago