ReachOutâ„¢ campaigns allow you to filter based on the Client ID, which is a unique ID assigned to each client installation which integrates the Usage Intelligence SDK. In order to test your ReachOutâ„¢ campaigns and verify how the message will be delivered to your users, you can use this ID to target a specific test installation.
Follow these steps to find out the Client ID for your installation and create a ReachOutâ„¢ campaign targeting this instance only:
To send a ReachOut message to a test machine only:
- From the folder your application is using when calling
ruiCreateConfig()open ruiconfig*.cfg. - Find the value of the CLIENTID, which is made up of 16 alphanumeric characters.
- From the Usage Intelligence Dashboard, navigate to the ReachOutâ„¢ page and create a new campaign or edit an existing one.
- In the Recipient Profile Filter section, add a filter for the Client ID.
- Enter the client ID retrieved in step 2. You may enter multiple IDs to target more than one installation.
- If you click the Estimate Recipients button you should see the number of matching recipients is equal to the number of client IDs you entered.
- Save the campaign and the next time you run those specific installations your application will receive the ReachOutâ„¢ message.
More information about the Usage Intelligence configuration file and its location can be found in What Files Are Created by the Usage Intelligence SDK and What Is the Folder Location?
Related Articles
Can I Preview/Test My Campaign Before I Send It Out? 3Number of Views Debugging a Setup on a Test Machine 3Number of Views ReachOutâ„¢ Message Length and Target URL Character Limits 11Number of Views How Can I Test ReachOut Messages? 3Number of Views What is the Meaning of Error Message SERVER-OUT: Failed to Send The Message? 28Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago