This article describes how to configure the FlexNet Manager Suite (On-Premises Edition) ServiceNow export utility process to connect to ServiceNow via a web proxy.

Proxy configuration settings can be placed the <proxy> element of the XML-format application config file named fnmp_servicenow_export.exe.config in the same directory is the fnmp_servicenow_export.exe file (which is installation-directory\DotNet\bin\ServiceNowExport by default). 

Here is an example of a configuration that uses the default proxy configuration for the user account that runs the export process:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
    <system.net>
        <defaultProxy>
            <proxy usesystemdefault="true" bypassonlocal="true"/>
        </defaultProxy>
    </system.net>
</configuration>

Alternatively, a specific named proxy server (URL) can be identified as follows:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
    <system.net>
        <defaultProxy>
            <proxy proxyaddress="http://proxyserver:80" bypassonlocal="true"/>
        </defaultProxy>
    </system.net>
</configuration>

See the following page for more information about the fnmp_servicenow_export.exe.config file: Configuring the Utility for Export from FlexNet Manager Suite (2020 R2 release).

See the following Microsoft documentation pages for more information about proxy configuration that can be specified in the fnmp_servicenow_export.exe.config file:

• <proxy> Element (Network Settings)
• Proxy Configuration