Summary

Question

Answer

In FlexNet Operations 2016 R4, the message sent for the user-enabled template is hardcoded in the FLEXnetCustomizableText_en.properties file.

In order to customize the user-enabled template do the following:

1. set the "send?" field for user enabled template in List email templates to false.
2. Modify the FLEXnetCustomizableText_en.properties and place it in
<install>\custom\webapps\flexnet\WEB-INF\classes
3. Stop server, undeploy and redeploy the component and start the server.

Once this is done, changing the status of user from Inactive to active will trigger the customized message in the email.

This has been fixed in FNO 2017 R1(FNO-28949).