This KB article is to document the steps on how to extract/zip the input data source in detail:
1. Open <Data Platform Installation Directory>/Data Platform/Bin/Extractor.exe
2. Import the extract config file by clicking the "Browse" button.
3. Complete the Database Connection section-
- Give the Database server host name or IP for "Data Source" field.
- Give your company name for "Company Name" field, this would be used as the pre-index of the extracted file name.
- Give the "Database schema name" for "Initial Catalog" field.
- Give the login user name and password for "User ID" and "Password" separately.
- If you are using WA authentication to login, please make sure you have checked "Use Windows Authentication" box.
- Click "Test" to make sure the Database is connected.
- Please specify the output path in "Output Path" filed. Else, it will save the extracted zip file by default in the /Data Platform/Bin/ folder.
- Click "Execute" button to start extracting.
- Once it completes, you will see the below:
Here is an example:
Tips:
- The extractor.exe executable file only can be run under the Bin folder, if it needs to run outside the Bin folder, please go to Flexera "Product Download Center" to download a standalone version.
- If connecting to the Database using WA model, please make sure the current logon account has the access to the database server, otherwise, please run the Extractor.exe as the DB login account.
- If you are not able to find the extractor config file, please go to Admin UI, and click on pencil icon next to the data source that needs to be extracted, then go to data source tab and click "View" button, then copy and save the queries in a file with a .config extension.
Was this helpful?
Related Articles
The Data Source List (i.e. Extractor) Used by Normalize 12Number of Views Use the Extract To File Plugin to Extract a File So It Is in the Classpath of the Installer 8Number of Views Support for Excel extractor in Data Platform 11Number of Views Normalize Process failing with SolarWinds extractor 8Number of Views Please select another location to extract the installer to 14Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago