How to get Spider System Information

Title

Summary

This article explains how to get summarized information about your Spider LCM system for analysis.

You want to get summarized informations about your Spider LCM system to send to the support for analysis.

Follow these steps:

Log in as administrative user (must be a role which has the form SystemInformation assigned)
Navigate to System > System information > System information
Download the System Status Information file

User-added image

You need to have at least Spider LCM 6.3.5-HF2 installed in order to use this functionality.

You need account permission to see form SystemInfo in Spider Core application.

LCM6

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Product

Spider

Deployment type

On-premises

Visibility

Guest

URL Name

how-to-get-spider-system-information

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