Summary
When importing inventory from IBM License Metric Tool (ILMT) or HCL BigFix Inventory, if a component has been configured to be exempted from requiring a license on any computer then the component will be exempted from requiring a license in FlexNet Manager Suite/Flexera One ITAM on all computers where it is installed instead of being exempted on only the computers where it is exempted in ILMT/BigFix Inventory.
The exemption reason shown for such an installation is “Covered by related product”.
Details
This issue is caused by a logic error in the “reader” procedures in adapters used to import data from ILMT/BigFix Inventory.
The issue affects the adapters used to import data from either SQL Server or DB2 databases.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Case id: 00001065
Activity: Status change: 2 hours ago