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If key information is not populated on a license in Flexera SaaS Manager, import process may fail at step "Populate client accessed access evidence for saas" with error: "The MERGE statement attempted to UPDATE or DELETE the same row more than once."
Description
The article title field contains all currently published information about this known issue.
Fix status
This issue has been fixed in the following release: 2023 R2.1 / Jan 2024 (Cloud).
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Product
Flexera One
Deployment type
Cloud
Fixed in
2023 R2.1 / Jan 2024 (Cloud)
Visibility
Guest
URL Name
if-key-information-is-not-populated-on-a-license-in-flexera-saas-manager-import-process-may-fail-at-step-populate-client-accessed-access-evidence-for-saas-with-error-the-merge-statement-attempted-to-update-or-delete-the-same-row-more-than-once-IOK-1070934

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If key information is not populated on a license in Flexera SaaS Manager, import process may fail at step "Populate client accessed access evidence for saas" with error: "The MERGE statement attempted to UPDATE or DELETE the same row more than once."