Summary
ImportPURL.exe is disconnected from "https://update.managesoft.com/purlupdater.cfc" due to SSL cert of Update.ManageSoft.com.Symptoms
ImportPURL.exe is disconnected from "https://update.managesoft.com/purlupdater.cfc" due to SSL cert of Update.ManageSoft.com.Cause
The publisher of Update.ManageSoft.com cert is thawte SSL CA -G2, but thawte SSL CA -G2 cert is missing in the cert store on the server.Resolution
Please refer Thawte's INFO2019 Thawte SHA-2 (under SHA1-Root) Intermediate CA certificate (https://search.thawte.com/support/ssl-digital-certificates/index?page=content&actp=CROSSLINK&id=INFO2049).It describes how to install thawte SSL CA -G2 cert into your cert store.
Please rerun ImportPURL.exe after installing thawte SSL CA -G2 cert.
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Case id: 00001065
Activity: Status change: 2 hours ago