Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index

Title

Summary

At times when performing certain functions in the FlexNet Manager Platform (FNMP) console you may experience a DevExpress error with a system exception of "Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index"

Symptoms

This error can appear when performing certain activities in the MMC, in this example the error occurred when processing POs in the linked licenses node:

---Problem---

(s0m0): Due to an unspecified error, FlexNet Manager Platform was unable to complete this operation. Please click More... for more information. If this problem persists, please contact our support team with all the detailed information provided in this dialog.

---System exception---

Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index

---Source---

mscorlib

---Stack trace---

System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.ArrayList.get_Item(Int32 index)
at DevExpress.XtraTreeList.ViewInfo.TreeListViewInfo.CalcRowCellsInfo(RowInfo ri, ArrayList viewInfoList)
at DevExpress.XtraTreeList.ViewInfo.TreeListViewInfo.CalcRowInfo(RowInfo ri, ArrayList viewInfoList)
at DevExpress.XtraTreeList.ViewInfo.TreeListViewInfo.CalcRowGroupInfo(TreeListNodes nodes, CalcRowGroupInfoArgs rowArgs)
at DevExpress.XtraTreeList.ViewInfo.TreeListViewInfo.BriefCalcRowsInfo()
at DevExpress.XtraTreeList.ViewInfo.TreeListViewInfo.CalcRowsInfo()
at DevExpress.XtraTreeList.ViewInfo.TreeListViewInfo.CalcViewInfo()
at DevExpress.XtraTreeList.TreeList.UpdateLayout()
at DevExpress.XtraTreeList.TreeList.OnPaint(PaintEventArgs e)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer)
at System.Windows.Forms.Control.WmPaint(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevExpress.XtraEditors.Container.EditorContainer.WndProc(Message& m)
at DevExpress.XtraTreeList.TreeList.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Cause

This error occurs due to DevExpress limitations and would require a change to the DevExpress code.

Resolution

Upgrading to FlexNet Manager Suite 2014 R2 and later resolves the issue as the MMC architecture has now been superseded by the Web Interface.

Was this helpful?

Support Hub

Product

FlexNet Manager Suite

Deployment type

On-premises

Visibility

Guest

URL Name

index-was-out-of-range-must-be-non-negative-and-less-than-the-size-of-the-collection-parameter-name-index

Are you sure you want to cancel the case creation?

Case closed successfully

Action performed successfully

Upload Attachment

Maximum file size allowed is 3 MB.

File type not supported.

Supported file types:

Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to close this case

Get Hotline support

Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

Summary

Symptoms

Cause

Resolution

Related Articles

Please wait...

Case id: 00001065