We want to address a notification you may encounter while using AdminStudio’s ‘Check for Updates’ feature. Some of you may have received the message "Either you are not connected to the Internet or the FlexNet Connect servers are currently unavailable" when attempting to check for updates within AdminStudio. We understand this may confuse you, and we'd like to provide clarity on why this notification appears.
FNC is intricately linked with AdminStudio to provide you with seamless update capabilities. However, recent technical challenges have prompted the shutdown of FNC servers. Consequently, when you initiate the update check in AdminStudio, the system attempts to connect to FNC’s servers. As these servers are offline, you receive a notification indicating potential internet connectivity issues or the unavailability of FNC servers.
Please keep looking into our official communication channels for updates regarding the status of the ‘Check for Updates’ feature. We'll provide regular updates to inform you when the replacement feature for FNC integration is available.
This situation is temporary, and our team is actively working to find a replacement for the feature previously provided by FNC servers. We appreciate your patience and understanding during this transition period.
While inconvenient, please rest assured that our team is working diligently to address the situation and restore normal service promptly.
For further assistance or inquiries, please do not hesitate to contact our support team. We apologize for any inconvenience caused and appreciate your continued support and understanding.
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Case id: 00001065
Activity: Status change: 2 hours ago