Summary
This Knowledge Base article describes a defect in Installer Evidence type locale string value with old product name 'BDNA' instead all other locales are called 'Data Platform' FlexNet Manager Suite 2018 R1 release.Symptoms
In FlexNet Manager Suite 2018 R1 release, the naming conversion, eu-US locale for 'BDNA Normalize integration' features are called in the new term 'Data Platform'. However one place under Installer Evidence Type list , this value was incorrectly called 'BDNA' which is the old naming convention.Step to confirm whether your 2018 R1 system has been affected:
1. Under "License Compliance" -> "Evidence" -> "All Evidence" page
2. Make sure the grid view including the 'Type' column
3. Expand the list and check whether you have 'BDNA' or 'Data Platform' (as shown below)
Note: if you see 'BDNA' which means your system is affected by this defect, please use the method described in 'Resolution' field.
Cause
In FNMS 2018 R1 , the default schema of InstallerEvidenceType should be"InstallerEvidenceType.BDNA en-US Data Platform"
However, this value will be updated to the old naming value 'BDNA' by ARL released before 30th of March 2018. As the content value shipped via ARL still contains the old name which will overwrite the product default name.
Resolution
User can use the method to confirm followed by the screenshot in 'Symptom' sessionOr run below sql script in FNMSCompliance Database
SELECT * FROM ResourceStringCultureType
WHERE ResourceString = 'InstallerEvidenceType.BDNA'
If the query result of 'en-US' is BDNA , then please run below update statement to apply the fix.
UPDATE ResourceStringCultureType
SET ResourceValue = 'Data Platform'
WHERE ResourceString = 'InstallerEvidenceType.BDNA'
***Note*** please make sure the product system to import content library ARL released after 30th of March 2018. Otherwise, the value will be overwritten back to 'BDNA'
Was this helpful?
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Case id: 00001065
Activity: Status change: 2 hours ago