Summary
InstallShield fails to create Patch/Upgrade from a compressed setup.exe built in InstallShield 2019.
Symptoms
- Building a Patch Installer from a compressed setup.exe.
- Building a Major/Minor Upgrade from a compressed setup.exe.
- Building a Quick Patch Installer from a compressed setup.exe.
Cause
InstallShield fails to create Patch/Upgrade from a compressed setup.exe built in InstallShield 2019.
Workaround
When you try to create a Patch Installer or Upgrades from a compressed setup.exe, you can manually extract MSI from setup.exe instead of allowing InstallShield extract the content. Now use the extracted MSI in your Patch Installer or Upgrades instead of the compressed setup.exe.
Use the following command to extract MSI from a compressed setup.exe in the current directory.
setup.exe /s /x /b"." /v"/qn"
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Case id: 00001065
Activity: Status change: 2 hours ago