Summary

InstallShield fails to create Patch/Upgrade from a compressed setup.exe built in InstallShield 2019.

Symptoms

• Building a Patch Installer from a compressed setup.exe.
• Building a Major/Minor Upgrade from a compressed setup.exe.
• Building a Quick Patch Installer from a compressed setup.exe.

Cause

InstallShield fails to create Patch/Upgrade from a compressed setup.exe built in InstallShield 2019.

Workaround

When you try to create a Patch Installer or Upgrades from a compressed setup.exe, you can manually extract MSI from setup.exe instead of allowing InstallShield extract the content. Now use the extracted MSI in your Patch Installer or Upgrades instead of the compressed setup.exe.

setup.exe /s /x /b"." /v"/qn"