Question:
InstallShield keeps asking for Activation Code even after activating AdminStudio 2021 R2 or AdminStudio 2021 R2 SP1.
Answer:
There are two workarounds which will resolve the issue:
- Upgrade to the latest version of AdminStudio 2022 and activate the product with the same code as that of AdminStudio 2021 R2/AdminStudio 2021 R2 SP1.
- Download and install the setup for InstallShield 27.0. Launching the InstallShield 27.0 should work without any issues.
Note: Please raise a new support ticket to get the setup for InstallShield 27.0
Thanks,
Shashikiran
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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