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Title
Inventory Connection name with trailing space may cause ComplianceUpload to fail with the "Object reference not set" error

Summary

This article describes a product defect which may cause upload of 3rd-party inventory result to fail and provides a workaround.

Symptoms

A product defect has been reported in FlexNet Manager Suite 2017 R1 & R2. If an Inventory Connection name contains trailing space, it may cause two strange behaviors below.

1. The ComplianceUpload process may fail with the error message below:

[ERROR] Package upload failed
System.NullReferenceException: Object reference not set to an instance of an object.
at Flexera.SaaS.Transport.Upload.UploadProcess.ProcessPackageList(Int32 exitCode, List`1 packages)

2. The compressed result set of 3rd party inventory data may contain 'strange' folder structure as shown below.
User-added image

Cause

This defect is being tracked as bug IOJ-1846345 (FNMS-52956).


Resolution

This issue will be fixed in a future release of FlexNet Manager Suite.

Workaround

A simple workaround is to remove any trailing spaces from the Inventory Connection name.
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Product
FlexNet Manager Suite
Deployment type
On-premises
Visibility
Guest
URL Name
inventory-connection-name-with-trailing-space-may-cause-complianceupload-to-fail-with-the-object-reference-not-set-error

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Inventory Connection name with trailing space may cause ComplianceUpload to fail with the "Object reference not set" error