Inventory import process may incorrectly create multiple records in the CloudServiceInstance table for AWS EC2 instances with the same ComplianceComputerID

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue has been fixed in the following releases: 2022 R1.3 / Jul 2022 (Cloud), 2022 R2 (On Premises).

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Product

Flexera One

Deployment type

Cloud

Fixed in

2022 R1.3 / Jul 2022 (Cloud),2022 R2 (On Premises)

Visibility

Guest

URL Name

inventory-import-process-may-incorrectly-create-multiple-records-in-the-cloudserviceinstance-table-for-aws-ec2-instances-with-the-same-compliancecomputerid-IOJ-2248741

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

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Case id: 00001065