Summary
Is there a merge tag for Maintenance End Date available?Question
Is there functionality in Flexnet Operations 2017 R4 to add the maintenance end date of the appropriate line item in the entitlement email sent?Answer
Yes, the current version of FNO offers an entitlement email merge tag of maintenance line item expiration date. There is a for-each merge tag to loop through maintenance line items and there is an [[ExpirationDate]] merge tag supported in that loop.Also, as of FNO 2017 R3, the old XSL template content can be adapted to be used in the new email templates.
Additional Information
Here is the syntax to use the LinkedMaintenanceLineItems merge tag:[[FOR-EACH TAG="Entitlement" child-only="true"]]
[[FOR-EACH TAG="ChannelPartners" child-only="true"]]
[[FOR-EACH TAG="ChannelPartner"]]
<font color=red><br>
Partner Tier Name: [[PartnerTierName]]<br>
Org Display Name: [[Name]]<br>
Org Name: [[OrgName]]<br>
</font>
[[FOR-EACH TAG="SelectedContact" child-only="true"]]
<font color=blue>
Contact Name: [[ContactName]]<br>
Firstname: [[Firstname]]<br>
Lastname: [[Lastname]]<br>
Country: [[Country]]<br>
Email: [[Email]]<br>
</font>
<br>
[[END FOR-EACH]]
[[END FOR-EACH]]
[[END FOR-EACH]]
[[FOR-EACH TAG="EntitlementLineItems" child-only="true"]]
[[FOR-EACH TAG="EntitlementLineItem" child-only="true"]]
<font color=green>
ActivationID: [[ActivationID]]<br>
Order ID: [[OrderID]]<br>
Quantity: [[SeatCount]]<br>
Start Date: [[StartDate]]<br>
Expiration Date: [[ExpirationDate]]<br>
Permanent: [[Permanent]]<br>
Duration :<br>
Length: [[Length]]<br>
Units: [[Units]]<br>
</font>
[[FOR-EACH TAG="LinkedMaintenanceLineItems" child-only="true"]]
[[FOR-EACH TAG="MaintenanceLineItem" child-only="true"]]
<font color=brown>
Maintenance Activation Id: [[ActivationID]]<br>
Order ID: [[OrderID]]<br>
Quantity: [[SeatCount]]<br>
Start Date: [[StartDate]]<br>
Expiration Date: [[ExpirationDate]]<br>
Permanent: [[Permanent]]<br>
State: [[Status]]<br>
[[FOR-EACH tag="Product"]]
Maintenance Product: [[Name]]<br>
</font>
[[END FOR-EACH]]
[[END FOR-EACH]]
[[END FOR-EACH]]
[[END FOR-EACH]]
[[END FOR-EACH]]
[[END FOR-EACH]]
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