Summary
When updating the Retirement Reason of an asset, if the Update rule is set to Update only if the value is empty, the field is not updated even if the import was successful.
Reproduction
- Create a business adapter that contains the asset object.
- Populate the Retirement Reason and set the Update rule of the value to Update only if the value is empty.
- Import the business adapter.
- The Retirement Reason field in the UI is not populated.
Workaround
Use another option for the Update rule.
Fix status
There are no plans to address this issue.
Other information
Affected components: Business adapters
Master issue ID: IOJ-1737346
Also known as: FNMS-26373
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Case id: 00001065
Activity: Status change: 2 hours ago