Summary

The FlexNet Inventory Agent Status page may take a long time to load, or fail to load at all.

Cause

This problem occurs because the database query used to retrieve data to populate this page may perform poorly for some types of data, especially on FlexNet Manager Suite instances that are managing a large number of devices.

Mitigation

There is no known workaround to this issue. If this issue affects you then please contact Flexera Support to enquire about the feasibility of preparing a hotfix for your specific version of FlexNet Manager Suite.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2021 R1.2 / Nov 2021 (Cloud), 2022 R1 (On Premises)

Other information

Affected components: Web UI

Master issue ID: IOJ-2220846

Also known as: FNML-74297