Summary
The usageagent.log file is automatically rotated when its size reaches the value of the LogFileSize preference (which is typically 4MB by default). However, this rotation only happens when the usage agent is started. Because the usage agent is often a long-running process, the log file can grow substantially larger than the LogFileSize limit by the time the agent is restarted.
Workaround
This issue can be worked around by forcing a restart of service running the usage agent. This will also occur when the operating system is restarted.
Related information
See the following articles for other issues related to usage agent logging:
- Usage agent on Linux generates excessive logging related to the Docker monitor daemon (IOJ-2249304)
- Usage agent on Windows generates excessive logging related to the Docker monitor service (IOJ-2181680)
- Usage agent on Unix-like operating systems generates excessive logging related to the "Usage coordinator" (IOJ-2250660)
Fix status
This issue has been fixed in the following FlexNet Manager Suite releases: 2022 R1 (On Premises), 2022 R1 / Apr 2022 (Cloud)
Other information
Affected components: Agent, Usage
Master issue ID: IOJ-2243344
Also known as: FNML-75364
Related Articles
Known Issue: Usage agent on Unix-like operating systems generates excessive logging related to the "Usage coordinator" (IO… 15Number of Views Usage agent on Unix-like operating systems generates excessive logging related to the "Usage coordinator" 4Number of Views Known Issue: Usage agent on Linux generates excessive logging related to the Docker monitor daemon (IOJ-2249304) 7Number of Views Known Issue: Usage agent on Windows generates excessive logging related to the Docker monitor service (IOJ-2181680) 7Number of Views Known Issue: Setting for archiveEvery="Day" is missing in some nlog config files leading to log files not being rotated (a… 4Number of Views
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Case id: 00001065
Activity: Status change: 2 hours ago