License Server Manager for InstallShield Not Starting

Title

Summary

This article discusses possible causes for the license server manager not starting.

Symptoms

This article discusses possible causes for the license server manager not starting.

Cause

The license server manager for InstallShield will not start if either of the following ports are in use:

1. Default license server port (no ports in range 27000 to 27009 available)

2. Default HTTP port for the license server manager user interface (port 8080)

Steps To Reproduce

To check for this issue:

1. Run lmadmin from the command line using the -foreground argument:

lmadmin -foreground

2. Examine the output at the command prompt. The following shows typical output when there is a clash on the HTTP port:

<OS 10048>Only one usage of each socket address <protocol/network address/port> is normally

permitted. : make_sock: could not bind to address 0.0.0.0:8080 no listening sockets available,

shutting down

Unable to open logs

Resolution

To resolve this issue, reconfigure any port where there is a clash:

1. Use the -licPort argument for the license server port.

2. Use the -webPort argument for the HTTP port.

The following command reconfigures the HTTP port to 8081:

lmadmin -webPort 8081

When you have reconfigured the HTTP port, you access the license server management interface using the new port number. So for lmadmin -webPort 8081, connect to the URL http://MachineName:8081

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Product

InstallShield

Visibility

Guest

URL Name

license-server-manager-for-installshield-not-starting

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Case id: 00001065