Summary
While installing lmadmin if you ever come across a error which states to have a look at the installation log then here is what needs to be done
The logs get created in the TEMP directory. Please do the following :
- Navigate to
%TEMP% - If there is a directory named uninstall in
%TEMP%, rename it touninstall_BACK - Set the following System level environment variable:
_JAVA_OPTIONS=-Dlax.debug.all=true -Dlax.debug.level=4 - Launch the installer and then immediately hold down the CTRL key. Continue holding it down until a console opens
- Proceed through the installation, reproduce the issue
- When the last panel displays, copy the entire contents of the console that was opened and paste into a text file
- Exit the installation
- Check that a new uninstall directory was created in
%TEMP%
Please raise a case with us if the logs are not helping you with the below details
- The uninstall directory
- The
uninstall_BACKdirectory - The text file the contents of the console were pasted into
Log path C:\Users\fnpauto\AppData\Local\Temp\uninstall\Logs\FlexNet_Publisher_License_Server_Manager_Install*
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|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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Case id: 00001065
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