Introduction

When running lmhostid.exe on a virtual machine to obtain the VM_UUID the following error has been thrown:

"C:\jmcmillan\x64_n6-11.19.6.0_v6\x64_n6>lmhostid -ptype vm uuid
lmhostid - Copyright (c) 1989-2024 Flexera. All Rights Reserved.
The FlexNet host ID of this machine is ""
lmhostid: The VM Host ID is not available. (-215,14704)"

Cause

This error is thrown if the Windows Management Instrumentation (WMI) service is either not running or is disabled.

Resolution

Start the Windows Management Instrumentation (WMI) service and then restart the Flexnet Licensing Service.

More Information

This problem had occurred on virtual machine (Windows Server 2022) that was running in an ESXi hypervisor.