Symptoms

When we have a node-locked license server with valid license host ID which was obtained from the lmhostid.exe output was not working and giving the below error:

D:\11.18.1.0 32bit\i86_n3-11.18.1.0_v6\i86_n3>lmhostid.exe
lmhostid - Copyright (c) 1989-2021 Flexera. All Rights Reserved.
The FlexNet host ID of this machine is "2a05f89cb699"

13:01:40 (demo) (@demo-SLOG@) HostID node-locked in license file: 2a05f89cb699
13:01:40 (demo) (@demo-SLOG@) HostID of the License Server: "025041000001 0a0027000010 0a002700000e 0a002700004a 0a0027000050 0a0027000056 84fdd14beb47 86fdd14beb46 005056c00001 005056c00008 000000000000"
13:01:40 (demo) (@demo-SLOG@) Running on Hypervisor: None (Physical)
13:01:40 (demo) (@demo-SLOG@) ===============================================
13:01:40 (demo) No valid hostids, exiting
13:01:40 (demo) EXITING DUE TO SIGNAL 25 Exit reason 2

What could be the cause of this issue and how to fix it?

Diagnosis

Try to run ipconfig /all to list all the network adapters and check how many network adapters are there because there is a limitation of 10 network adapters that can be listed and validated by the license server "HostID of the License Server" so if more than 10 network adapters exist then the list will mark it 000000000000

For Example when we have more than 10 then the 11th network adaptor is marked as 0 and we do not find the2a05f89cb699 as well

HostID of the License Server: "025041000001 0a0027000010 0a002700000e 0a002700004a 0a0027000050 0a0027000056 84fdd14beb47 86fdd14beb46 005056c00001 005056c00008 000000000000"

Solution

Try to reduce the total number of network adapters max to 10 which included the output of the lmhostid.exe which is "2a05f89cb699" then start the license server

13:37:52 (demo) (@demo-SLOG@) === Host Info ===
13:37:52 (demo) (@demo-SLOG@) Host used in license file: BLR-LT-101186
13:37:52 (demo) (@demo-SLOG@) HostID node-locked in license file: 2a05f89cb699
13:37:52 (demo) (@demo-SLOG@) HostID of the License Server: "025041000001 0a0027000010 0a002700000e 0a002700004a 0a0027000050 84fdd14beb47 86fdd14beb46 005056c00001 005056c00008 2a05f89cb699"
13:37:52 (demo) (@demo-SLOG@) Running on Hypervisor: None (Physical)

This will fix the No valid hostids, exiting error.