Offline activation failed with error 51306, 51309 (FLX_ACT_TRAN_ERR_RSP_SIGNATURE

Title

Offline activation failed with error 51306, 51309 (FLX_ACT_TRAN_ERR_RSP_SIGNATURE_*)

Summary

Offline activation failed with error 51306, 51309 (FLX_ACT_TRAN_ERR_RSP_SIGNATURE_*)

Question

How to resolve error: Offline activation failed with error 51306 (FLX_ACT_TRAN_ERR_RSP_SIGNATURE_1) ?

Answer

Redoing the offline activation should resolve the problem.

Additional Information

This can be reproduced by modifying the signature in the response XML manually. Please find reproduction steps below which were tested using FNP v11.10.1 and FNO v12.8.0.3.

1) Generate offline activation request xml

# appcomptranutil.exe -new request.xml -activate offline-test-aid

2) Submit request.xml at Self Portal->Manual Acitvation, get generated responseXML.xml

3) Modify Signature in responseXML.xml

<before>
?
</ResponseData><SignatureData><CommonSection><Signature>0BAB40186ADF0E066CE67F56F1BE9EDEA513695C</Signature></CommonSection><TrustedSection><TrustedId>1</TrustedId><Signature>1 494359212487AFA33EED4760D657B37A07AA2F828DB797EC1FC3766B711141153218F890D1CFFE660C6FD4041F09D8C76BE4029D14FA1E2ABB8CA05</Signature></TrustedSection></SignatureData><SignatureVersion>3</SignatureVersion></Response>

<after>
?
</ResponseData><SignatureData><CommonSection><Signature>0BAB40186ADF0E066CE67F56F1BE9EDEA513695C</Signature></CommonSection><TrustedSection><TrustedId>1</TrustedId><Signature>2 494359212487AFA33EED4760D657B37A07AA2F828DB797EC1FC3766B711141153218F890D1CFFE660C6FD4041F09D8C76BE4029D14FA1E2ABB8CA05</Signature></TrustedSection></SignatureData><SignatureVersion>3</SignatureVersion></Response>

4) Process modified responseXML.xml

FLX_ACT_TRAN_ERR_RSP_SIGNATURE_1 /* 51306 */
FLX_ACT_TRAN_ERR_RSP_SIGNATURE_2 /* 51309 */
==

# D:\FNP\download\i86_n3-11.10.1.0\i86_n3>appcomptranutil.exe -process responseXML.xml
ERROR: API function 60009 failed, result 51309
Second or subsequent signature invalid

5) Restore responseXML.xml back to correct signature and try process again

D:\FNP\download\i86_n3-11.10.1.0\i86_n3>appcomptranutil.exe -process responseXML.xml
ERROR: API function 60009 failed, result 51207
Response processing failed.
Exit(4) error when processing response.

6) Create request.xml again, and generate responseXML.xml again from self Portal site. (Redo Step1 and Step2)

7) Process new responseXML.xml

D:\FNP\download\i86_n3-11.10.1.0\i86_n3>appcomptranutil.exe -process responseXML.xml

Response processed successfully. Actions were:
    Create         fulfillment "FID_2e2a366_13b4600e4ab__7ff5"

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Case id: 00001065