Password finder email going to wrong email address

Title

One of the reasons for Password finder email going to wrong email address is :

Canonical Name (CNAME) defined for the domain in the customer end.

How can this be checked?

In the Linux box use DIG,PING,TRACERT commands to check.

Eg :

ping <Customer_Domain>

dig <Customer_Domain>

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Product

FlexNet Operations

Visibility

Guest

URL Name

password-finder-email-going-to-wrong-email-address

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Products	Region	Phone Numbers
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