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Processing entitlement transactions may fail with red error message in UI and error in webui.log: "Violation of UNIQUE KEY constraint 'UQ_EntitlementTransaction'. Cannot insert duplicate key in object 'dbo.EntitlementTransaction_MT'."
Description
The article title field contains all currently published information about this known issue.
Fix status
This issue has been fixed in the following releases: 2024 R1.3 / Sep 2024 (Cloud), 2024 R2 (On Premises).
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Product
Flexera One
Deployment type
Cloud
Fixed in
2024 R1.3 / Sep 2024 (Cloud),2024 R2 (On Premises)
Visibility
Guest
URL Name
processing-entitlement-transactions-may-fail-with-red-error-message-in-ui-and-error-in-webui-log-violation-of-unique-key-constraint-uq-entitlementtransaction-cannot-insert-duplicate-key-in-object-dbo-entitlementtransaction-mt-IOJ-1991750

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Processing entitlement transactions may fail with red error message in UI and error in webui.log: "Violation of UNIQUE KEY constraint 'UQ_EntitlementTransaction'. Cannot insert duplicate key in object 'dbo.EntitlementTransaction_MT'."